Trainer - L3

Role Overview: As a Trainer - L3 at Wipro Limited, your role is vital in developing competencies and skill sets in individuals to perform effectively and efficiently in the workplace. You will communicate expectations clearly and professionally to trainees, guiding them through the training process. Key Responsibilities: - Participate in KA and KT related activities in the account, ensuring processes knowledge is documented and transferred to the operations team - Deliver Generic Domain Specific Modules and up skilling resources on processes - Structure Onboarding Training requirements, Pre Process, Customer Visits, etc. - Ensure new employees follow the defined learning path for their roles - Deliver pre-process and process training for new employees - Support new hires during OJT and GO-live - Provide refresher and remedial training for existing employees - Comply with all regulatory requirements - Maintain trainee data and information - Generate training reports periodically - Support administrative tasks like trainee roster and scheduling - Create/Customize training content for delivery - Provide feedback and coaching to analysts on the floor - Take ownership for improving analysts" performance - Analyze training needs for employees in the account - Responsible for account-level Training metrics - Adhere to training standardization guidelines defined by the BU Training Function - Work with ops to bridge gaps during training Qualifications Required: Education: - Graduate Must-Have Knowledge: - Good hands-on system & applications expertise - Fluent in English language skills - Excellent communication and presentation skills - Good customer interaction skills - PC literate with good system navigation skills - Good data input skills - Basic MS Office (Excel, Word, Outlook) skills - Task Management & Organization skills - Problem-solving skills - Professional experience in an Industry environment - Ability to engage with the client and run/lead workshops - Excellent facilitation and influencing skills Good to Have Knowledge: - Advanced Research Skills - Content Design & Development Skills - Experience in handling LMS activities Experience Required: - Deep knowledge of the Business - Ability to Measure and Assess Staff Training Needs - Strong Communication and Interpersonal skills - Passion for Continuous Learning - Innovative Thinking - Embrace Efficiency Additional Details: Wipro Limited is a leading technology services and consulting company dedicated to building innovative solutions for clients" complex digital transformation needs. With over 230,000 employees and business partners across 65 countries, Wipro aims to help customers, colleagues, and communities thrive in an ever-changing world. Join Wipro to be part of a business powered by purpose and a place that empowers you to design your own reinvention. Applications from people with disabilities are explicitly welcome.,