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Trainer IV

Trainer IV

Conduent

3 - 8 years

5 - 10 Lacs

Bengaluru

Posted:9 hours ago| Platform:

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Skills Required

Training Basic Interpersonal skills Usage Technical Expert Manager Technology Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Performs business support or technical work, using data organizing and coordination skills.
Performs tasks based on established procedures.
In some areas, requires vocational training, certifications, licensures, or equivalent experience.

General Profile

Proficient in a range of operational processes through prior experience and trainings.
Completes assignments and guides the work of peers and other team members.
May work cross-functionally, in different areas when necessary.
Proposes improvements to processes and methods.
Works within established procedures and practices.

Functional Knowledge

Has developed skills in a range of processes, procedures and systems.
Acts as a technical expert in an area.

Business Expertise

Understanding of how best teams integrate and work together to achieve company goals..

Impact

Impacts own team and other teams when work activities are closely aligned.
Suggests improvements to existing processes and solutions to improve efficiencies.

Leadership

Serves as a team leader and may allocate work.
Provides subject matter guidance to junior team members.

Problem Solving

Ability to problem solve and provide the best outcome for clients and end users.

Interpersonal Skills

Exchanges ideas and information effectively.
Uses tact and diplomacy when communicating.

Responsibility Statements

Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills.
Responsible for design and update of basic level training materials and courses based on client or internal needs.
Organizes training content in a clear sequence for delivery.
Works with subject matter experts to keep content current and effective.
Reviews and prepares training resources and materials to deliver classes.
Collects training feedback from participants.
Conducts train the trainerssessions, as necessary.
Analyzes, produces, and distributes training reports.
Guides other trainers and assigns tasks.
Performs other duties as assigned
Complies with all policies and standards

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