Trainee voice (US Healthcare)

 0-3 months in any international call center. Minimum typing speed of

35 WPM

 Basic knowledge of MS Office – Preparing spreadsheets and documents

 Good Communication skills – must be able to fluently converse in English.

 Must have a neutral accent

 No stammering and lisp

Roles &

Responsibilities

 Outbound calls to insurances for claim status and eligibility verification

 Denial documentation and further action

 Calling the insurance carriers based on the appointment received by the

clients.

 Working on the outstanding claims reports/account receivable reports

received from the client or generated from the specific client software.

 Calling insurance companies to get the status of the unpaid claims.

 Willing to work in any process pertaining to voice based on the

requirement (Insurance Follow UP, Patient calling, Provider outreach

program etc.

 Maintain the individual daily logs.

 Performs assigned tasks/ completes targets with speed and accuracy as

per client SLAs

 Work cohesively in a team setting. Assist team members to achieve

shared goals.

 Compliance with Medusind’s Information Security Policy, client/project

guidelines, business rules and training provided, company’s quality

system and policies

 Communication / Issue escalation to seniors if there is any in a timely

manner

 Punctuality is expected all the time

Job Types: Full-time, Permanent

Pay: From ₹18,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Monday to Friday
• Night shift

Work Location: In person

Speak with the employer
+91 7503407972