Trainee Technical Consultant

Fujitsu

0 - 2 years

5 - 9 Lacs

pune

Posted:-1 days ago| Platform:

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Skills Required

customer satisfaction technical support it services design communication and interpersonal skills it

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and talented individual to join our team as a Trainee Technical Consultant in Bengaluru. The ideal candidate will have excellent technical skills and a strong passion for delivering exceptional customer experiences.

Roles and Responsibility

Collaborate with cross-functional teams to design and implement innovative solutions for clients.
Provide technical support and guidance to customers via phone, email, or chat.
Conduct thorough analysis of customer issues and develop effective resolutions.
Develop and maintain detailed documentation of customer interactions and issue resolutions.
Participate in ongoing training and professional development to stay current with industry trends.
Contribute to the improvement of processes and procedures to enhance customer satisfaction.

Job Requirements

Strong understanding of IT services and consulting principles and practices.
Excellent communication and interpersonal skills for effective teamwork.
Ability to quickly learn and adapt to new technologies and tools.
Strong problem-solving skills with attention to detail and analytical thinking.
Ability to work in a fast-paced environment and prioritize tasks effectively.
Strong commitment to delivering high-quality results and exceeding customer expectations.

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