Trainee Supervisor

Company Description

Concept Hospitality is a leading hotel management company in India, managing some of the most respected hotel brands. With decades of experience in the hospitality industry, Concept Hospitality boasts a dedicated marketing team and strong channel marketing, extensive sales and marketing infrastructure across major cities, and a skilled operational team. The company is known for its innovation, excellence, and strong focus on guest satisfaction. The Fern Hotels & Resorts, a luxury brand under Concept Hospitality, offers premium amenities and services with a commitment to environmental passion.

Role Description

This is a full-time on-site role for a Trainee Supervisor located in Diu. The Trainee Supervisor will be responsible for overseeing daily operations, ensuring guest satisfaction, managing team members, coordinating tasks, and maintaining high service standards. The role will involve working closely with the management team to implement policies and procedures, address guest feedback, and contribute to overall operational efficiency.

Qualifications

• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to maintain high service standards and guest satisfaction
• Knowledge of hospitality industry practices and procedures
• Problem-solving and critical thinking abilities
• Attention to detail and organizational skills
• Relevant experience or educational background in hospitality management is a plus