Trainee ecommerce Office Assistant

Job Title:

Trainee – E-Commerce Office Coordinator

Location:

Sec 4 Noida

Reports To:

E-Commerce Manager / Director

Job Summary:

We are looking for a motivated and enthusiastic Trainee – E-Commerce Office Coordinator to support our e-commerce operations. The role involves content creation, social media handling, customer relationship management, and stock coordination. This is an excellent opportunity for a fresher or entry-level candidate to gain hands-on experience in digital commerce and brand management.

Key Responsibilities:

1. Content Creation

Create engaging product descriptions, blogs, and marketing content.

Assist in designing promotional materials and campaign creatives.

2. Social Media Handling

Manage company social media pages (Instagram, Facebook, LinkedIn, etc.).

Post updates, interact with followers, and track engagement.

Assist in planning and executing digital marketing campaigns.

3. Customer Relationship Management

Respond to customer queries via email, chat, and social media.

Ensure timely resolution of complaints and build positive relationships.

Collect feedback and share insights with the team.

4. Stock & Order Management

Coordinate with warehouse team for stock updates.

Monitor product availability on e-commerce platforms.

Assist in order processing, returns, and replacements.

5. Office Coordination

Maintain daily reports and trackers.

Coordinate between internal teams for smooth workflow.

Provide administrative support to the e-commerce department.

Qualifications & Skills:

Bachelor’s degree (preferred in Commerce, Marketing, Mass Communication, or related field).

Strong communication & writing skills.

Basic knowledge of social media platforms & e-commerce operations.

Proficiency in MS Office (Excel, Word, PowerPoint).

Creative mindset with attention to detail.

Eagerness to learn and grow in e-commerce industry.

Job Type:

Full-time | Trainee Position

Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person