Train and Bus Booking Executive

Job Description

Key Responsibilities: Process and manage train and bus booking requests efficiently. Verify and input client details into booking systems accurately. Coordinate with vendors and suppliers to confirm availability and secure bookings. Update and maintain Excel sheets with booking data, cancellations, and other relevant information. Monitor booking schedules to prevent overbooking or service gaps. Address client queries and provide excellent customer service. Handle booking modifications, cancellations, and special requests. Requirements: Education: Bachelor’s degree in any discipline (preferred). Experience: Open to freshers; up to 2 years of experience in a similar role or customer service is an advantage. Technical Skills: Proficient in Microsoft Excel (data entry, basic formulas, pivot tables). Soft Skills: Strong attention to detail, excellent communication skills, and the ability to work well under pressure. Others: Flexibility to work in shifts, if required. Preferred Qualifications: Basic understanding of travel booking systems (an advantage, but not mandatory). Customer service experience in a travel-related field. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Work from home Supplemental Pay: Performance bonus Application Question(s): Do you have hands on experience with Excel and its functionalities? Do you have any experience with the travel and hospitality industry? Experience: total work: 1 year (Required) Work Location: In person