Train and Bus Booking Executive

You will be responsible for processing and managing train and bus booking requests efficiently. Your key tasks will include verifying and inputting client details into booking systems accurately, coordinating with vendors and suppliers to confirm availability and secure bookings, updating and maintaining Excel sheets with booking data, cancellations, and other relevant information, monitoring booking schedules to prevent overbooking or service gaps, addressing client queries, providing excellent customer service, and handling booking modifications, cancellations, and special requests. To qualify for this role, you should have a Bachelor's degree in any discipline (preferred) or be open to freshers with up to 2 years of experience in a similar role or customer service. Proficiency in Microsoft Excel, including data entry, basic formulas, and pivot tables, is required. You should also possess strong attention to detail, excellent communication skills, and the ability to work well under pressure. Flexibility to work in shifts, if required, is essential. Basic understanding of travel booking systems is an advantage, but not mandatory. Customer service experience in a travel-related field will be beneficial for this position. This is a full-time, permanent position suitable for fresher candidates. The job offers benefits such as cell phone reimbursement, work from home option, and performance bonuses. You will be required to work in person at the designated work location. In your application, please indicate your hands-on experience with Excel and its functionalities, as well as any experience in the travel and hospitality industry. If you have a year of total work experience and meet the specified requirements, we encourage you to apply for this role.,