TPA Help Desk Executive

You will be responsible for managing TPA/Health Insurance operations efficiently. Your role will involve tasks such as TPA/Empanelment, managing and tracking cashless claims at hospitals, file upload and validation, maintaining claims data, preparing reports, supporting patients with documentation assistance, and clarifying insurance queries. To excel in this role, you should possess excellent people management skills and the ability to leverage technology for improved outcomes. Your communication, negotiation, and decision-making skills should be top-notch. Additionally, you must have good customer service and relationship-building skills to thrive in a fast-paced environment with shifting priorities. The ideal candidate should have a minimum of 1 year of experience in Health Insurance, TPA, or Insurance Brokerage. A graduation degree or post-graduation qualification is also required for this position. As part of your responsibilities, you will be expected to prepare and maintain SOPs for claims processing to ensure smooth operations.,