TPA Executive

Job Title: Claim Processing Executive (CRM Helpdesk)
Company: ICICI Lombard
Location: Mumbai
Job Type: Full-Time
Salary: ₹17,000 – ₹22,000 per month
Work Schedule: Day Shift (Onsite)

About Watch Your Health:
Watch Your Health is a leading health-tech company that uses technology and data analytics to help individuals take charge of their health. We collaborate with insurance companies, healthcare providers, and corporates to deliver innovative digital health solutions that encourage healthy living, disease prevention, and wellness management. Join our dynamic and fast-growing team at the intersection of healthcare, technology, and wellness.

Position Overview:
We are looking for a Claim Processing Executivewith a background in the health insurance industry to support CRM activities at a client location. This role involves direct interaction with corporate employees and coordination with internal claims teams to ensure seamless processing and resolution of health insurance claims.

Key Responsibilities:

• Act as the CRM implant for claims support at the client site.
• Handle customer queries related to policy coverage and health claim procedures.
• Assist employees in submitting and tracking claims through the designated claims app.
• Serve as the single point of contact (SPOC) for a specific corporate client.
• Manage collection and dispatch of claim documents in line with corporate requirements.
• Liaise with internal claims teams at ICICI Lombard to facilitate smooth, priority, and cashless claim processing.
• Ensure compliance with health insurance regulations and company policies.
• Maintain strict confidentiality and follow data protection standards.
• Travel between branches twice a week to address customer queries.

Requirements:

• Minimum 2 years of experience in the health insurance industry.
• Graduate in any discipline.
• Excellent communication skills in English (mandatory).
• Willingness to travel locally between branches.

Contact :

Email ID : [email protected]
Mobile : 7738978919

Job Type: Full-time

Pay: ₹17,000.00 - ₹21,000.00 per month

Benefits:

• Provident Fund

Experience:

• Claim Processing: 1 year (Required)
• CRM Helpdesk in Health Claims: 1 year (Required)

Language:

• Fluent English (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person