Tour & Booking Executive

Hotel Banquet Executive – Job Description

Position Summary:
A Banquet Executive oversees the planning, coordination, and execution of banquet events at a hotel. This role ensures that all banquet operations are carried out smoothly, efficiently, and to a high standard of guest satisfaction.

Key Responsibilities:

· Coordinate and execute banquet functions (weddings, conferences, corporate events).

· Liaise with clients to understand event requirements and preferences.

· Prepare banquet event orders (BEOs) and communicate them to the team.

· Supervise banquet setup, service, and breakdown.

· Coordinate with kitchen, F&B service staff, and housekeeping.

· Monitor inventory of banquet supplies and place orders as needed.

· Handle guest feedback and resolve any issues promptly.

· Ensure compliance with health, safety, and hygiene standards.

· Assist in budgeting and forecasting for banquet operations.

Skills & Qualifications:

· Bachelor’s degree in Hotel Management or related field preferred.

· 2–4 years of experience in banquet operations or hospitality management.

· Strong organizational and multitasking skills.

· Excellent communication and client-handling abilities.

· Knowledge of event management software (e.g., Delphi, Opera).

· Willingness to work flexible hours, including weekends and holidays.

Booking Executive – Job Description

Position Summary:
A Booking Executive manages room and event bookings for a hotel or hospitality property. This role involves interacting with guests, handling reservations, and ensuring accurate booking records.

Key Responsibilities:

· Handle room and banquet bookings via phone, email, or walk-ins.

· Input and update bookings in the reservation system.

· Provide guests with information on room types, rates, and availability.

· Upsell rooms and services to maximize revenue.

· Coordinate with sales, front office, and banquet teams.

· Ensure guest preferences are captured and acted upon.

· Follow up on tentative bookings and confirmations.

· Generate booking reports and maintain accurate records.

· Address guest inquiries and resolve any booking-related concerns.

Skills & Qualifications:

· Diploma or degree in Hotel Management or Tourism preferred.

· 1–3 years of experience in reservations or front office.

· Strong communication and customer service skills.

· Familiarity with reservation software (e.g., Opera, IDS, Cloudbeds).

· Attention to detail and good organizational skills.

Proficient in MS Office and hotel.

How to Apply:

Interested candidates can share their resume and portfolio at [email protected] or WhatsApp your profile to 8925847870 with the subject line “Tour Executive"

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person