Tour Booking Executive

Job Title: MICE Operation Executive

Job Type: Full-Time

Experience: 1–3 years

Industry: Travel and Tourism / Hotel Management

Job Summary:

We are looking for a detail-oriented and customer-focused MICE Operation Executive – International Ticketing & Room Booking to join our organisation. The ideal candidate will be responsible for handling international flight bookings, providing ticketing solutions, and delivering excellent customer service to clients.

Key Responsibilities:

• Handle international flight ticket bookings And Bulk Room booking.
• Issue, reissue, cancel, and refund tickets as per airline policies.
• Provide fare quotes, fare constructions, and itinerary planning for individual and group travellers.
• Ensure accurate data entry and maintenance of client profiles and travel preferences.
• Manage email and call-based queries related to international travel bookings.
• Monitor fare changes and update clients on the best available travel deals.
• Maintain proper documentation and filing of tickets and travel-related correspondence.
• Work closely with the visa and hotel booking teams to offer complete travel solutions.
• Adhere to company policies and maintain service quality standards.

Requirements:

• Proven experience (1–3 years) in international ticketing and reservations.
• Knowledge of airline rules, refund policies, and ticketing procedures.
• Excellent communication and customer service skills.
• Strong attention to detail and problem-solving ability.
• Ability to work manage multiple bookings simultaneously.

Preferred Skills:

• Experience with group travel and corporate ticketing.
• Understanding of global travel regulations

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person