Role & responsibilities Manages Branch installation managers by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, supervising performance management, and administering progressive discipline. Plans, directs, and prioritizes elevator installations and manpower needs, and other scheduling tools. Responsible to study Major project tenders, operational & assess risk, along with sales team and estimate operational cost for bidding. Responsible for Major project scheduling, planning along with Project / branch team. Monitoring & review Major project execution. Mediates and resolves complaints and problems of external and internal customers. Makes weekly site visits and day one visits to manage safety, site activities and progress of employees and customer, documenting findings. Preparation of annual completion plan, Change order plan, Scaffold-less plan and first pass yield plan for the region. Ensure implementation of companys Installation SOP, policies, and regulations. Foresee commercial & operational risk & guide regional team appropriately to avoid financial & operational loss. To monitor & be involved in the accounts receivable (AR) collection, review of AR and ensure DSO is minimized. Optimization of sub-contractor and local material cost. By using market intelligence from branches develop new subcontractor. Based on current challenges & future opportunity develop smart & effective strategy for subcontractor management. Follow up for non-conformities pertaining to quality standards, within the stipulated time. Meeting all Safety & Quality criteria and target for zero fatality. Conduct timely Safety & Quality audits/checks. Engagement and development of sub-contractors as per companys defined process. Make note of any changes to processes or tasks associated with the improvement in system/procedure and incorporate into the SOP revisions. Preferred candidate profile Diploma /B.Tech. (Electrical /Mechanical). Experience 10 to 15 years Thorough knowledge of the elevator industry and general management methods within the elevator industry. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables. Work Location No.18 (CITB 127), 11th Main, 33rd Cross 4th Block, East Jayanagar Bengaluru Karnataka 560011
Role & responsibilities Responsible for all the Service activities including Operation and Sales activities for the Branch. (End to End Sales and Service accountability. Responsible for high level of customer satisfaction in the branch. Selection of personnel, training, and continuing qualification of the employees. Dealing with complaints as well as a continuous supervision of the customer satisfaction. Handover from installation to Maintenance runs orderly. Continuous improvement of the work processes. Monthly / weekly review of all service parameters as per the set target. Monthly / weekly review of all account receivables. Provide elevator consultation to customers and develop strong relationship with clients. Provide technical and support information to customer, sales executives, and guide sales team to deliver effective sales presentations. Develop and implement effective Strategy to Retain portfolio, bring Multibrand orders, recapture lost portfolio. Establishing new business by effective Sales Pipeline Management, Tracking, Record Keeping & Delivering the Business Results. Identify the key markets and customers and evaluates the potential for Multi Brand Acquisitions Analyze and enhance operational efficiency with deftness in leading workforce (including Subcontractors) and impart continuous on job training for operational effectiveness Identifying areas of obstruction and taking steps to overcome issues Negotiate commercial & technical AMC terms with Prominent Corporates, Public/Govt. sectors, Developers, Premium large residential societies for a win-win agreement, for both customer and organization Proficiency in coordinating with Engineers & Supervisors for implementation of appropriate technical, customer handling skills, appropriate Service planning, Repairs, Modernization. Follow up and collection of AMC overdue from various Customers, people management & communication. Preferred candidate profile Diploma /B.Tech. (Electrical /Mechanical). Experience 10 to 15 years Thorough knowledge of the elevator industry and general management methods within the elevator industry. Market and customer business understanding. Ability to influence and negotiate. Commercial awareness. Work Location No.18 (CITB 127), 11th Main, 33rd Cross 4th Block, East Jayanagar Bengaluru Karnataka 560011
Role & responsibilities Implement appropriate sales strategies branches as appropriate in the region. Develop a professional sales force. Full responsibility and ownership of TKEI NI sales results in the region. Monitor KPIs and incentive schemes to drive required actions that bring agreed-upon results. Strong leadership required Leadership by example in ethics, safety and compliance is an absolute MUST. Performance measurement via internal platforms, Conduct formal performance/ops reviews. Participate in reviews with TKEAP, and HQ as required. Develop/generate annual and mid-term business plan reports & presentations. Strong leadership required to drive organizational change. This position is key role in the development of TKE in India. Consistent past success in meeting sales and business/financial targets. Experience motivating and leading sales teams. Understanding what motivates and influences customer behavior and decision making. Having experience in the lift industry. Have experience WINNING and managing large projects. Grasping of sales tools and drive sales force to implement the same Lead sales team spread over all branches in the region. Functional tie-ups with Headquarters, especially for sales. Coordinate with different internal stakeholders and external partners such as government officials, building constructors, architects, materials supplier, project consultants and TKEI field and manufacturing personnel when needed. For large/ strategic projects for Major projects reach out to HQ Installation/ service for optimization of local costs for aggressive bidding. Must be willing to get involved where necessary to support and create customer confidence, close final negotiations, drive collections, or resolve conflict. Develop appropriate professional relationships with consultants, government agencies, architects, builders and developers. Preferred candidate profile Degree in Electrical/Mechanical Engineering, preferably with an MBA. Experience 12 to 15 years. Good understanding of commercial contracts and requirements in India. Good understanding of technical details of elevators/escalators. Good understanding of market, competition, local codes & regulations, product variety, industry practice and construction culture. Work Location PS Srijan Tech Park, 14th Floor Unit No. A & B, DN- 52, Sector V, Saltlake City Kolkata West Bengal 700091
Role & responsibilities Responsible for overseeing daily operations, ensuring customer inquiries and issues are resolved efficiently, and driving continuous improvement in service delivery Work with team of technical support representatives, providing guidance, support, and feedback to ensure optimal performance. Handle customer inquiries and issues through calls and emails, utilizing your expertise and provide timely and accurate resolutions. Develop a deep understanding of our company s products, services, and systems to effectively address customer concerns and provide appropriate solutions. Collaborate with cross-functional teams, including Design and Purchase, Logistic, to identify and resolve complex technical issues. Continuously improve customer support processes and procedures to enhance efficiency and customer satisfaction. Stay up-to-date with industry trends and advancements, keeping abreast of new technologies and best practices in technical support. Train and onboard new technical support team members, ensuring they are equipped with the necessary knowledge and skills to excel in their roles. Analyze support required and customer feedback to identify recurring issues and proactively address them. Preferred candidate profile Bachelors in Mechanical Engineering. Working experience of 5-8 years and at least 1 years in the similar Elevator or similar Industry. Excellent verbal and written communication skills to interact with customers and team members. Strong analytical and problem-solving abilities to resolve complex issues. A commitment to delivering exceptional customer service. Work Location Address Plot No. A-23, MIDC Chakan, Phase II Village Khalunmbre, Tal. Khed District Pune Maharashtra 410501
Role & responsibilities To manage the Statutory and Group Audit process from start to finish including preparing audit schedules, reconciliations, necessary documentation, answering inquiries and ensuring a smooth audit process to ensure timely completion and adherence to deadlines. To liaise with various departments for collection necessary data as required for audits and certifications. To analyze financial data and provide insights to management on performance and investigate discrepancies. To ensure maintenance of Internal controls and safeguard company assets and ensure data accuracy. To manage the general ledger, including journal entries, reconciliations, and month-end/year-end close processes. To assist in Fixed assets capitalization and lease accounting to ensure accounting standard requirements. To recommend and implement solutions for compliance with accounting standards (GAAP/IFRS) and relevant regulations and enhance reporting effectiveness and efficiency as per applicable accounting standards. Preferred candidate profile Bachelors degree in finance, accounting or a related field. Professional certification CA (Chartered Accountant is a must). 1 to 4 years of experience in similar role Experience in conducting audits in a regulated industry. Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels. Proficiency in preparing and reviewing financial documents and audit reports. Work Location Address Plot No. A-23, MIDC Chakan, Phase II Village Khalunmbre, Tal. Khed District Pune Maharashtra 410501
Role & responsibilities Understanding costing principles, bill of material, routing ability to perform both excel-based and SAP-based costing. Thorough knowledge of Cost run methodology from SAP; resolve the encountered errors, re-execute the erroneous step or the entire costing run until the cost estimate is error-free before marking and releasing it. Experience in deriving activity rate; machine hour rate. Provide active support during the audit by answering questions and providing requested information and aid in the post-audit process by participating in the management response and follow-up actions for any identified issues. To manage cost center wise expenses analysis and control; continuous monitoring of cost -center-wise bill booking. Train and guide bill booking team on correct cost-center-wise booking. Monthly monitor and correct cost center-wise expense trends. Perform primary and secondary cost allocations. Support in budget and forecast processes involves creating accurate short-term and long-term budget. Inventory analysis and valuation knowledge of inventory valuation. Understanding of how system inventory valuation works. Monthly MIS support should support in month end SAP closing. Month end JVs. checking trends and analyzing costs. Preferred candidate profile Bachelors degree in finance or commerce must be certified Cost Management Accountant (CMA). 3+ years of experience in the accountancy field or an equivalent role. Work Location Address Plot No. A-23, MIDC Chakan, Phase II Village Khalunmbre, Tal. Khed District Pune Maharashtra 410501 Working days Monday to Saturday (2nd & 4th Saturdays of the month are observed as off day)
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