Title Support Coordinator

We are seeking a highly organized and detail-oriented individual to join our team as an Order Management Specialist. Your main responsibility will be to handle day-to-day order management tasks, such as receiving customer orders, cleaning orders, removing order blocks, processing change requests, and managing order releases. At dsm-firmenich, fostering Diversity, Equity & Inclusion is a core value integrated into our daily operations to benefit our People, Customers, and Communities while driving business value. We believe in equal opportunities, a sense of belonging, and authenticity as key principles. Your key responsibilities will include managing workstation adjustments, such as changing flexible workstations to non-flexible ones, making calendar adjustments for bookings, and assigning workstations to specific neighborhoods. Additionally, you will be responsible for generating QR codes as per Workplace lead requests. In terms of reporting and communication, you will prepare and submit monthly data extracts on desk reservations and building access, report incidents to stakeholders, and send out notifications through the SmartConnect mobile app based on stakeholder requests. Collaboration is crucial in this role, as you will work closely with workplace leads, JLL occupancy planners, and Schneider Electric Engagement Manager to discuss initiatives and issues related to Planon/SmartConnect. As a Data Management Specialist, you will process updates from GREW Teams, conduct audits and data quality checks, and ensure consistency in building and campus records. Data governance tasks will involve setting up and reviewing database rules and addressing data quality exceptions. Regular communication and collaboration with JLL consultants, Real Estate leads, and other departments for data validation and collection will be part of your routine. Your role will require a Bachelor's degree in commerce or a related field, previous experience in logistics or supply chain management, knowledge of Planon and AutoCAD, excellent organizational skills, and proficiency in Microsoft Office applications, particularly Excel. At dsm-firmenich, we offer a diverse and collaborative work environment that encourages personal growth and innovation. If you are interested in joining our team, please apply online through our career portal. We are an equal opportunity employer committed to building an inclusive and diverse workforce where everyone can thrive. If you need assistance during the application process due to a disability, please inform us. About dsm-firmenich: dsm-firmenich is a Swiss-Dutch company dedicated to creating essential solutions for nutrition, health, and beauty using natural ingredients and advanced technology. With operations in nearly 60 countries and a global team of 30,000 employees, we strive to bring progress to life every day for billions of people worldwide. Please note that this is a direct recruitment process led by dsm-firmenich, and we do not accept applications from agencies or charge any fees.,