Ticketing Executive

0 years

2 - 3 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Responsibilities:

  • Make airline reservations, issue, reissue and cancel tickets using Global Distribution Systems (e.g., Amadeus, Sabre, Galileo, etc.)
  • Handle domestic and international air ticket bookings and fare quotations
  • Ensure all ticketing processes comply with airline rules and company policies
  • Assist clients with date changes, refunds, cancellations and revalidations
  • Generate and send itineraries and invoices to clients
  • Coordinate with airlines and travel partners to resolve issues
  • Provide excellent customer service before, during and after the booking

Requirements:

  • Proven experience using at least one major GDS/CRS (e.g., Amadeus, Sabre, Galileo)
  • Good understanding of airline fare rules, reissue/revalidation processes, and refund procedures
  • Strong communication skills in English (and local language, if needed)
  • Attention to detail and ability to work under pressure
  • Basic computer proficiency (MS Office, email handling, etc.)

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement

Schedule:

  • Day shift
  • Fixed shift
  • Night shift
  • Weekend availability

Supplemental Pay:

  • Shift allowance

Work Location: In person

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