Ticketing (Amadeus) – Sutherland Chennai Onsite | Call @8271273330

Important update:

This position is now fully on-site at our Chennai office.

If you are applying and get selected, you will be required to relocate to Chennai.

Flight tickets and 20 days of hotel accommodation will be provided by the company to support your relocation.

How to Apply

Send your updated resume to: hirewave@outlook.com

Call us at: 8271273330

Ticketing Agent – Amadeus (Cryptic Interface)

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About HireWave

HireWave is a recruitment and talent solutions company that connects professionals with career opportunities across technical and non-technical sectors. We provide regular updates on job openings, internships, and programs, helping individuals stay informed and advance their careers.

Job Overview

We are hiring a skilled and customer-focused Ticketing Agent with expertise in Amadeus – Cryptic interface. The selected candidate will be responsible for issuing tickets, handling travel reservations, and supporting back-office operations for travel-related services. This is an on-site role based in Chennai.

Key Responsibilities

• Use Amadeus (Cryptic interface) for airline booking, ticketing, and PNR management
• Handle manual ticketing, cancellations, reissues, and refunds
• Respond to customer queries in a timely and professional manner
• Ensure adherence to airline policies and fare rules
• Coordinate with internal teams to ensure seamless operational support
• Maintain accurate records and documentation

Qualifications

• Minimum 6 months of experience working on Amadeus (Cryptic interface)
• Hands-on knowledge of manual ticketing processes
• Strong verbal and written English communication skills
• Experience in customer service or travel industry preferred
• Ability to work in rotational shifts
• High attention to detail and organizational skills
• High school diploma required; bachelor’s degree preferred

Salary and Benefits

• Competitive salary up to ₹6 LPA (CTC)
• ₹50,000 joining bonus
• Flight tickets and 14 days hotel accommodation for outstation candidates
• Cab facility provided for daily commute
• Professional growth in a dynamic and expanding team

Tags:

Ticketing Agent, Amadeus, Cryptic GDS, Travel Jobs, Manual Ticketing, Customer Support, Chennai Jobs