Vastrapur, Ahmedabad
INR 0.12 - 0.16 Lacs P.A.
Remote
Full Time
Making calls to potential students and parents to promote courses and programs, and follow up on inquiries. Handling inquiries from students and parents regarding courses, admission procedures, and other relevant information. Identifying and converting prospective leads into enrollments by providing accurate and engaging information. Explaining institute's programs, career prospects, and placement assistance clearly. Providing professional customer support, resolving queries, and ensuring a positive experience. Maintaining accurate records of conversations and updating CRM software. Working towards achieving sales targets by effectively communicating with potential students. Coordinating with academic coordinators for admissions and student onboarding. Requirements: Female candidates with a minimum of 6 months to 1 year of experience in telecalling. Fluency in English, Hindi, and Gujarati is essential. Strong communication and interpersonal skills. Self-motivated with a persuasive approach.
Chhani, Vadodara
INR 0.2 - 0.35 Lacs P.A.
Remote
Full Time
Handling inbound and outbound calls from international clients, resolving issues, and addressing inquiries. Potential to sell products or services, up-sell, and cross-sell, while building customer relationships. Recording customer interactions, including details of calls, transactions, and inquiries. Utilizing CRM systems and other tools to manage customer information and handle inquiries. Maintaining clear and professional communication with customers, understanding their needs, and resolving issues effectively. Meeting daily, weekly, and monthly performance goals related to calls handled, sales made, and customer satisfaction. Reviewing customer feedback and taking steps to improve customer service. Maintaining accurate records of customer interactions, transactions, and inquiries. Requirements and Skills: Communication Skills: Excellent English communication skills, both written and spoken. Active Listening: Ability to actively listen to customer needs and understand their concerns. Problem-Solving Skills: Ability to resolve customer issues and find solutions. Adaptability: Ability to work in a fast-paced and dynamic environment. Adaptability: Willingness to work night shifts Sales Skills: For roles involving sales, experience in sales and up-selling may be required.
Vastrapur, Ahmedabad
INR 0.15 - 0.24 Lacs P.A.
Remote
Full Time
Identifying potential customers through various channels, including open market sourcing, referrals, and marketing activities. Building and maintaining strong relationships with clients to generate repeat business and referrals. Managing the entire sales process, from initial contact to loan disbursement, including meeting clients, verifying documents, and coordinating with various departments. Possessing a thorough understanding of loan products and their features to effectively explain them to customers. Meeting or exceeding sales targets and goals set by the company. Ensuring all loan applications are complete, accurate, and compliant with relevant regulations. Providing excellent customer service throughout the loan process, addressing queries and concerns. Staying updated on market trends and competitor activities to identify new opportunities.
Gandhinagar
INR 2.4 - 5.04 Lacs P.A.
On-site
Full Time
Handling inbound and outbound calls from international clients, resolving issues, and addressing inquiries. Potential to sell products or services, up-sell, and cross-sell, while building customer relationships. Recording customer interactions, including details of calls, transactions, and inquiries. Utilizing CRM systems and other tools to manage customer information and handle inquiries. Maintaining clear and professional communication with customers, understanding their needs, and resolving issues effectively. Meeting daily, weekly, and monthly performance goals related to calls handled, sales made, and customer satisfaction. Reviewing customer feedback and taking steps to improve customer service. Maintaining accurate records of customer interactions, transactions, and inquiries. Requirements and Skills: Communication Skills: Excellent English communication skills, both written and spoken. Active Listening: Ability to actively listen to customer needs and understand their concerns. Problem-Solving Skills: Ability to resolve customer issues and find solutions. Adaptability: Ability to work in a fast-paced and dynamic environment. Adaptability: Willingness to work night shifts Sales Skills: For roles involving sales, experience in sales and up-selling may be required.
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