The cleaned title is Front Office Receptionist .

1 - 5 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Front Desk Representative, you will play a crucial role in enhancing customer satisfaction and loyalty. Being the initial point of contact for customers, your primary responsibility will be to create a positive impression and uphold our reputation. We are seeking a courteous Female Front Desk Executive with a minimum of 1 to 3 years of experience to manage receptionist and clerical tasks at our main entrance. Your key responsibilities will include responding to customer inquiries, providing support, offering guidance, maintaining a clean and presentable front office, and adhering to set agendas and scripts. You will serve as the face of the company to all visitors, ensuring a favorable first impression and executing various receptionist and clerical duties within our office. In your role as a front-line employee, your contribution will be instrumental in enhancing the overall customer experience and satisfaction levels. Your primary objective should be to ensure that our guests feel comfortable and content during their time in our office. Requirements: - Proficiency in office management procedures and systems - Strong knowledge of MS Office applications - Smart, proactive, and excellent communication skills - Bachelor's degree or High school Diploma - Pleasant and presentable personality Duties and Responsibilities: - Schedule and confirm appointments, meetings, and events - Welcome and assist guests with communication - Address customer queries and complaints effectively - Manage incoming calls and redirect them as necessary - Handle incoming and outgoing mail and packages - Maintain email correspondence - Place supply orders when required - Update and manage records and files - Perform basic administrative tasks including copying, scanning, and filing documents This is a full-time position that does not offer remote work opportunities. You will be eligible for benefits such as leave encashment, performance bonuses, and yearly bonuses. If you are a customer-oriented individual with a passion for delivering exceptional service, we encourage you to apply for this rewarding opportunity.,

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