Roles & Responsibilities: Counsel potential Students over a call to inform them about a product and help them in making better career decisions. Answer questions about our products or the company. Sale as per requirement from the students. Maintain Sales Report and update in the CRM time to time. Take and process orders in an accurate manner Go the extra mile to meet sales quota and facilitate future sales. Keep records of calls and sales and note useful information. Excellent Comm skills Openings in - 1. ACCA, CPA, CMA ( Accounting Certification Courses) 2. MPSC ( Marathi Language is mandatory in the same) 3, CAT

About Testbook: The fastest-rising startup in the EdTech space, focused on Engineering and Government Job Exams and with an eye to capture UPSC, PSC, and international exams. Testbook is poised to revolutionize the industry. With a registered user base of over 7.2 Crore students , more than 300 crore questions solved on the WebApp, and a knockout Android App. Testbook has raced to the front and is ideally placed to capture bigger markets. Testbook is the perfect incubator for talent. You come, you learn, you conquer. You train under the best mentors and become an expert in your field in your own right. That being said, the flexibility in the projects you choose, how and when you work on them, and what you want to add to them are respected in this startup. You are the sole master of your work. The IIT pedigree of the co-founders has attracted some of the brightest minds in the country to Testbook. A team quickly swelling in ranks, it now stands at 1000+ in-house employees and hundreds of remote interns and freelancers. And the number is rocketing weekly. Now is the time to join the force. Role Overview: As an Operations Associate - Onboarding & Retention, you will play a key role in ensuring a smooth and engaging experience for students enrolling with us. You ll be the first point of contact for new joiners and will support them throughout their learning journey, ensuring retention, engagement, and student success. Key Responsibilities: Student Onboarding: o Welcome and onboard newly enrolled students with warmth and professionalism. o Guide students through orientation sessions, course access, and support systems. Student Engagement & Retention: o Build strong relationships with students through regular communication and support. o Monitor student progress and address challenges to improve their learning outcomes. o Identify and address early signs of disengagement or drop-off. o Counsel students when needed to ensure satisfaction and course continuity. Fee & EMI Follow-ups: o Maintain EMI records and follow up for pending payments in a respectful and student-friendly manner. Multitasking & Ownership: o Take initiative in solving student queries, collaborating with internal teams, and supporting other operational tasks. o Wear multiple hats when needed this is a dynamic role requiring flexibility and high ownership. Skills & Requirements: 0-1 year of experience in student support, operations, or a similar role (Freshers with strong communication skills can apply). Excellent communication and interpersonal skills. Empathy, patience, and a student-first attitude. Strong problem-solving and coordination skills. Ability to handle pressure and multitask. Willingness to work from our Noida office (6 days a week). Immediate joiners preferred. Apply Apply with Linkedin Apply with Indeed Apply for this openingat ?apply=true

Role Overview: We are seeking a dedicated and proactive Post-Sales Operations Executive to join our dynamic team at our Noida office . The selected candidate will play a vital role in ensuring high levels of student satisfaction and operational efficiency after the enrollment process. This is a student-facing role that requires strong communication, empathy, and attention to detail. Key Responsibilities: Student Feedback & Relationship Management Conduct daily follow-up calls to recently enrolled students to gather feedback on course experience and support quality. Act as the first point of contact for post-enrollment queries and concerns. Maintain a student-first approach to ensure consistent and positive learning engagement. EMI Collections & Mandate Tracking Monitor mandate status for EMI-based enrollments using internal tools and systems. Ensure timely EMI collections by proactively following up with students. Coordinate with the finance team to resolve any discrepancies or payment failures. Retention & Counselling Identify students who may be at risk of dropping out or discontinuing the course. Provide counselling and support to address their concerns and motivate them to continue. Utilize negotiation and soft skills to retain students and reduce churn. Desired Candidate Profile: Bachelor's degree in any discipline (Graduate Freshers are welcome; EdTech experience is a plus). Strong verbal communication skills in English and Hindi . Empathetic and persuasive approach in dealing with students. Basic understanding of sales or customer service operations . Proficiency in using CRM tools, Excel, and calling platforms is desirable. Ability to work 6 days a week in a fast-paced, target-driven environment. Why Join Us? Be a part of a mission-driven company transforming the careers of commerce and finance students. Work closely with experienced professionals and a passionate student community. Fast growth potential for high performers

We are seeking a creative and strategic Content Writer to join our dynamic marketing team. The ideal candidate will be responsible for crafting compelling content across various platforms to engage our target audience, drive traffic, and generate leads. This role requires a blend of creativity, analytical skills, and an in-depth understanding of best SEO practices. Content Creator: Create high-quality, engaging, and original content for a variety of channels, including blogs, website, social media, email marketing, and more. Translator: Translate content in English to regional languages like Bengali/ Marathi/ Tamil/ Telugu/ Malayalam/Kannada/ North East ( Name the languages) and vice - versa. ensure multilingual accessibility and regional reach. Qualifications: Bachelor s degree in Marketing, Communications, English, Journalism, B.tech or a related field. (Preferably top Colleges in the Country) Proven experience as a Content Writer, or similar role (1previous writing internship preferred). Strong portfolio of published content. Excellent speaking, writing, editing, and proofreading skills in English Language with a keen eye for detail. Familiarity with keyword research, content distribution strategies, and SEO best practices is a must. Proficiency in using content management systems (CMS) like WordPress/Medium and SEO tools (Semrush, Ahrefs, GSC). Ability to work independently and with a team to meet deadlines. Excellent research, organizational, and project management skills. Creative thinker with the ability to transform technical information into engaging content. Strong communication and collaboration skills. Desirable - Edtech experience. Work Environment: This position typically operates in an office setting on the companys current work arrangements. The role demands a high level of collaboration with team members, either in person or via digital platforms.Ability to work long hours at a computer if necessary

Role Summary This is a full-time, office-based role in Noida for an Academic Mentor focused on "New Projects." The position is ideal for individuals with a strong background in commerce and accounting (B.Com, CA Inter, ACCA/CMA/CPA) and at least one year of experience in education or mentoring. The core of the job is to provide comprehensive academic and career support to students, ensuring their success and driving strong results. The organisation is looking to fill four positions. Key Requirements for an Ideal Candidate 1. Educational Qualifications: Required: Bachelor of Commerce (B.Com). And one of the following: CA Inter Qualified. ACCA (Full or Part Qualified). US CMA (Full or Part Qualified). US CPA (Full or Part Qualified). 2. Professional Experience: A minimum of 1+ years of relevant experience is required. The experience should be in education, teaching, student mentoring, or a closely related field, preferably in an online setting. The role can be divided into three main areas of responsibility: 1. Course and Batch Management: Onboarding: Help students get started by explaining the course structure, syllabus, and timetables. Logistical Support: Act as the primary point of contact for any organisational or structural questions about their academic program. 2. Academic and Content Support: Query Resolution: Serve as the subject matter expert to answer all student questions related to the coursework, from basic to advanced levels. Proactive Support: Identify students who may be struggling and offer help before they fall behind. The goal is "complete mastery of content." 3. Holistic Mentorship and Performance: Career Guidance: Leverage industry knowledge to advise students on career paths, further qualifications, and job market trends. Motivation: Act as a constant source of encouragement to keep students on track and focused on their goals. Results-Oriented: The ultimate measure of success in this role is the students' academic performance and results. The mentor is expected to actively collaborate with students to achieve excellence.