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Territory Business Executive

Territory Business Executive

NOVARTIS

2 - 7 years

4 - 9 Lacs

hyderabad

Posted:1 day ago| Platform:

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Skills Required

c networking territory business executive

Work Mode

Work from Office

Job Type

Full Time

Job Description

The sales representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value to customers and patients to drive sales growth in an ethical and compliant manner.

About the Role

Major Accountabilities
Drive competitive sales growth Identify and prioritize high-potential customers through data analysis (healthcare professionals and stakeholders) who influence prescribing decisions Boost sales performance through skillful orchestration of positive customer experiences Engage and build relationships. Participate in value-based conversations (in person and virtually) to understand critical customer challenges, decision drivers, pain points, and opportunities. Personalize and orchestrate customer engagement journeys for target healthcare professionals, reflecting customer preferences, leveraging available content, and multiple engagement channels. Foster engagement by working collaboratively with healthcare professionals to develop a sustained partnership for Novartis over time. Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment. Establish effective working relationships with thought leaders and influencers in the medical sector (at a territorial level) and challenge current behaviors to improve the patient journey (right patient, right time). Develop deep customer insights and knowledge. Gather information about the customer's business to discover what matters to them Track customer feedback and translate responses into actions that create added value. and exceed expectations Leverage available data sources to dynamically create, prioritize, and adjust relevant territory, account, and customer engagement plans Continuously share customer insights with relevant internal stakeholders to support the development of product and indication-related content, campaigns, and engagement plans. Deliver value to customers and patients Collaborate seamlessly with cross-functional teams to design and implement solutions that address unmet customer and patient needs. Act as a trusted partner to the customer to help them manage their business; listen to learn; strive to deepen the relationship in a responsible and ethical manner; position yourself to create value-added solutions. Act with integrity and honesty, treating customers and colleagues transparently and respectfully with clear intent. When faced with ethical dilemmas, do the right thing and speak up when things don't seem right. Live by the Novartis Code of Ethics and Values and Behaviors. Key Performance Indicators To be completed locally, based on guidance derived from the results of the IMI Field Engagement Performance Management Council. Skills Sales skills , Customer insights , Communication skills, Influence skills, Conflict management , Negotiation skills , Technical skills , Account management , Cross-functional coordination , Healthcare sector , Commercial excellence , Ethics , Compliance. Language English

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NOVARTIS

Pharmaceutical Manufacturing

Basel Baselstadt

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Territory Business Executive