Terminal Operation Support Manager

A.P. Moller Maersk

8 - 12 years

15 - 30 Lacs

chennai

Posted:5 days ago| Platform:

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Skills Required

terminal operations navis vessel planning yard planning gate operations

Work Mode

Hybrid

Job Type

Full Time

Job Description

Responsible for managing the implementation of TOS new versions, upgrades and standardizations to terminals
Responsible for designing solutions using TOS to best meet terminal operational process needs.
Responsible for managing issues and risks that arise from implementation
Responsible for managing the Terminal relationship, communicating changes to functionality, and documenting process changes and requirements generated from upgrades
Responsible for identifying opportunities to standardize configurations and supporting terminals in implementing new standard configurations
Actively contribute to the execution of the project identified by the Business based on the initiatives from management and ensure that the business applications and solutions are scalable and ready for future expansions
Proactively engage with the user community to collect information about problem and leads user through diagnostic procedures to determine source of error, for simple problems. More complex problems are referred to supervision
Assess and help on configurations and maintenance of the TOS, its specific modules and its interfaces
Assess and help on configurations and maintenance of future versions and releases of the TOS, its specific modules and its interfaces
Answers inquiries regarding status on resolving generic and specific business TOS problems
Contribute to the implementation of projects/tasks within the defined scope, time and budget within the OT framework
Provide inputs and assessment to the implementation of other Application portfolios, aka Billing, TAS, Gate, OCR and other applications when applicable

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