Customer Service For Export sector Sinokor India

4.0 - 6.0 years

2 - 5 Lacs

mumbai

Work from Office

Key Responsibilities: 1. Updating booking in the system & quotations This involves entering and maintaining accurate details of shipment bookings in the companys logistics or transportation management system. It includes: Recording customer booking requests, shipment details (such as cargo type, weight, volume, origin, and destination). Generating and sending quotations or price estimates to customers based on their shipment requirements. Ensuring all booking information is up-to-date to avoid errors or delays. Adjusting bookings if there are changes in schedules, availability, or customer requirements. 2. Sending onboard confirmations & Vessel Schedule to customer Once a booking is confirmed and a shipment is allocated to a specific vessel, this task involves: Preparing and sending an official confirmation to the customer, verifying that their cargo is onboard the designated vessel. Providing customers with the vessels sailing schedule, estimated departure and arrival times, and any relevant voyage details. Communicating any changes in schedule promptly to keep customers informed and manage expectations. 3. Vessel planning on daily basis, various report preparations This duty requires active management of vessel operations and involves: Daily planning of vessel loading and unloading operations to optimize space utilization and meet deadlines. Coordinating stowage plans to ensure cargo safety and compliance with regulations. Monitoring vessel status and progress during the voyage. Preparing various reports, such as booking status reports, shipment tracking updates, vessel performance reports, and operational summaries to aid decision-making. 4. Coordination with overseas agents and shippers on the status of shipments This includes continuous communication with international partners and customers to: Provide updates on shipment progress, including loading, transit, and arrival times. Resolve any issues or delays by collaborating with overseas agents and shippers. Ensure compliance with customs, documentation, and other regulatory requirements. Facilitate smooth handover of shipments at origin and destination points.

Posted 15 hours ago

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Customer Service Executive Busisol Sourcing India

1.0 - 4.0 years

2 - 5 Lacs

Mumbai, Maharashtra, India

On-site

1: Arranging For Delivery Order Freight Booking 2: Co-ordination with Shipping line inorder to get booking released. 3: Co-coordinating with Agent for transshipment Vessel loading . 4: Taking haz approval from Shipping Line before placing booking. 5: Arranging Vessel Planning for loading. 6: Checking inventory status with Logistics Dept. 7: Sending delivery order to Shipper with Vsl Details ,cut off time, filing SI. 8: Co-ordinating with Operation team for container planning on vessel 9: Arranging Via permission if require from Vessel Operator 10: Co-ordinating with Vessel Operator for smooth loading of container 11: Sending Shipped on Board messages to Shipper 12: Make sure to get smooth release of bill of lading 13: Checking delivery status with Agent. 14: Co-ordination with overseas agents for their Nomination shipments other related shipment details issues 15: Doing B/L In Inttra Online. 16: Verifying HBL /MBL as per s/bill, measurement, CLP etc for all FCL, console B/L S.

Posted 1 week ago

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Opening For Vessel Planner - Navi Mumbai Bharat Mumbai Container Terminals

4.0 - 9.0 years

10 - 20 Lacs

navi mumbai

Work from Office

Role & responsibilities Plan vessel loading and discharge operations using terminal operating systems (TOS). Coordinate closely with shipping lines, vessel officers, terminal operations, and yard planning teams. Create and review pre-stow and final stow plans to maximize productivity and minimize re-handling. Monitor real-time vessel operations and adjust plans as needed to address delays or changes. Verify and ensure accuracy of BAPLIE (Bayplan) and MOVINS data received from shipping lines. Participate in pre-arrival planning meetings and post-operation debriefs. Preferred candidate profile Strong knowledge of container stowage, vessel types, and cargo handling equipment. Experience with terminal operating system.

Posted Date not available

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