Telly caller

Company Description

Picnify is India’s first dedicated platform for discovering and booking day picnic experiences, resorts, farmhouses, and villas effortlessly. We simplify your picnic planning for family outings, friends' getaways, school picnics, or corporate offsites with curated venues, transparent packages, and hassle-free bookings. Whether you're planning a small gathering or a large event, just Picnify it.

Role Description

This is a full-time on-site role for a Telly Caller located in Ahmedabad. The Telly Caller will be responsible for making outgoing calls to potential customers, answering incoming inquiries, providing detailed information about our services, and assisting with bookings. Additionally, the Telly Caller will maintain accurate records of customer interactions, ensure customer satisfaction, and follow up with customers as needed to secure bookings and provide excellent service.

Qualifications

• Excellent communication and interpersonal skills
• Strong customer service skills and a customer-oriented approach
• Ability to handle a high volume of outbound and inbound calls
• Basic computer proficiency and data entry skills
• Experience in sales or telemarketing is an advantage
• Fluency in English and local languages
• Problem-solving skills and ability to work under pressure