Company Description Picnify is India’s first dedicated platform for discovering and booking day picnic experiences, resorts, farmhouses, and villas effortlessly. We simplify your picnic planning for family outings, friends' getaways, school picnics, or corporate offsites with curated venues, transparent packages, and hassle-free bookings. Whether you're planning a small gathering or a large event, just Picnify it. Role Description This is a full-time on-site role for a Telly Caller located in Ahmedabad. The Telly Caller will be responsible for making outgoing calls to potential customers, answering incoming inquiries, providing detailed information about our services, and assisting with bookings. Additionally, the Telly Caller will maintain accurate records of customer interactions, ensure customer satisfaction, and follow up with customers as needed to secure bookings and provide excellent service. Qualifications Excellent communication and interpersonal skills Strong customer service skills and a customer-oriented approach Ability to handle a high volume of outbound and inbound calls Basic computer proficiency and data entry skills Experience in sales or telemarketing is an advantage Fluency in English and local languages Problem-solving skills and ability to work under pressure
As a Telly Caller at Picnify, your role will involve making outgoing calls to potential customers, answering incoming inquiries, and providing detailed information about our services. You will be responsible for assisting customers with bookings, maintaining accurate records of interactions, ensuring customer satisfaction, and following up as needed to secure bookings and provide excellent service. Key Responsibilities: - Make outgoing calls to potential customers - Answer incoming inquiries and provide detailed information about our services - Assist customers with bookings - Maintain accurate records of customer interactions - Ensure customer satisfaction - Follow up with customers as needed to secure bookings and provide excellent service Qualifications: - Excellent communication and interpersonal skills - Strong customer service skills and a customer-oriented approach - Ability to handle a high volume of outbound and inbound calls - Basic computer proficiency and data entry skills - Experience in sales or telemarketing is an advantage - Fluency in English and local languages - Problem-solving skills and ability to work under pressure,