Tellecaller

LOT Mobiles Pvt Ltd

0 years

1 - 2 Lacs

India

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

service resolve reporting report effectiveness

Work Mode

On-site

Job Type

Full Time

Job Description

Tele callers are responsible for making outbound calls to potential customers or clients to promote and sell a product or service or collect information. Their roles and responsibilities typically include:

Making calls: Tele callers make outbound calls to potential customers, clients, or partners.
Introducing the product/service: They provide information about the product or service that the company is offering and explain its benefits.
Answering questions: Tele callers must be knowledgeable about the product or service and be able to answer any questions that potential customers may have.
Persuading customers: They must be persuasive and convincing in order to sell the product or service.
Meeting targets: Tele callers are often given targets to meet, such as the number of calls made, appointments booked, or sales closed.
Maintaining records: They keep detailed records of calls, sales, and customer feedback.
Following up: Tele callers follow up with customers who have expressed interest in the product or service, and continue to build relationships with existing customers.
Customer service: They handle customer complaints and queries, and try to resolve any issues in a timely and professional manner.
Reporting: Tele callers report their progress to their supervisors and provide feedback on the effectiveness of the calling campaigns.

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Schedule:

Day shift

Work Location: In person

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