Tellecaller

Job Title: Telecaller / Admission Counsellor
Location: Tirupati
Organization: SBMCH Tirupati Hospital
Job Type: Full-Time
Experience: 0–3 Years (Freshers can apply)
Salary: Based on experience + Incentives

Job Summary

SBMCH Tirupati Hospital is looking for enthusiastic Telecallers to support our Hospital & Medical College admission counseling process. The role involves interacting with students, parents & patients, providing information about academic programs and hospital services, guiding them through the admission process and converting inquiries into walk-ins or registrations.

Key Responsibilities

• Make outbound calls to prospective students/parents & patients regarding admissions and service inquiries.
• Provide information about Hospital services, Medical courses, fee structure, admission process, and facilities.
• Handle incoming queries and document accurate information.
• Convert leads into hospital appointments / campus visits / admission applications.
• Maintain follow-up calls and ensure timely communication.
• Update CRM/call records and share daily reports.
• Meet daily/weekly calling and conversion targets.
• Coordinate with the admissions department and front office teams.

Required Skills

• Strong verbal communication & convincing skills.
• Fluency in Telugu, English, and Hindi (preferred).
• Ability to handle queries professionally and politely.
• Good computer knowledge – MS Office & CRM entry.
• Positive attitude, patience & ability to work under targets.

Qualifications

• Minimum 12th Pass / Graduation preferred
• Experience in Hospital Telecalling / College Admissions / Counseling / Customer service is an added advantage.

Working Hours

9:30 AM – 6:30 PM (Monday – Saturday)
(Sunday may be required during peak admission season)

Benefits

• Attractive incentives for conversions
• Professional growth & training support
• Positive workplace environment

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Tirupati, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required)

Location:

• Tirupati, Andhra Pradesh (Required)

Work Location: In person