Tellecaller Female only

Telecaller Job Description

Position Title: Telecaller
Department: Sales / Customer Service / Support
Location: Namakkal
Employment Type: Full-Time / Part-Time Experience : One year

Job Overview:

We are seeking a motivated and results-driven Telecaller to join our team. The telecaller will be responsible for making outbound calls to potential customers or clients to promote products/services, generate leads, and support customer service efforts. A successful telecaller should be persuasive, energetic, and able to adapt to customer needs.

Key Responsibilities:

• Make outbound calls to prospective customers.
• Explain products/services clearly and effectively.
• Answer incoming calls and address customer queries.
• Maintain records of calls, leads, customer details, and follow-ups.
• Achieve daily/weekly/monthly targets.
• Follow communication scripts and company guidelines.
• Handle objections and convert leads into sales or appointments.
• Work with team members and managers to improve call performance.

Required Skills:

• Excellent verbal communication in [language(s)].
• Good listening and interpersonal skills.
• Basic computer knowledge (MS Office, CRM tools).
• Ability to handle rejection and remain confident.
• Time management and organizational skills.

Educational & Experience Requirements:

• Minimum 12th pass or graduate.
• Prior experience in telecalling, BPO, or telesales preferred

Job Type: Full-time

Pay: From ₹8,000.00 per month

Benefits:

• Health insurance

Schedule:

• Morning shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus

Work Location: In person