tellecaller

0 years

1 - 2 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Make outbound calls to customers for payment follow-ups and ensure timely collections.
  • Explain account details, outstanding balances, and resolve payment-related queries.
  • Maintain regular communication with customers in a professional and courteous manner.
  • Coordinate with the Accounts and Sales teams to update payment status.
  • Maintain records of calls, follow-ups, and payment commitments in system/CRM.
  • Escalate unresolved issues to the concerned department for quick resolution.
  • Build and maintain healthy customer relationships while ensuring collections.

Job Type: Full-time

Pay: ₹15,000.00 - ₹19,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Leave encashment
  • Paid time off

Work Location: In person

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