Tellecaller

ANIKET INFRACON PVT LTD

0 years

1 Lacs

ahmedabad gujarat

Posted:12 hours ago| Platform: SimplyHired logo

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Skills Required

in-person

Work Mode

On-site

Job Type

Full Time

Job Description

Make outbound calls to potential customers such as builders, contractors, developers, and site engineers.
Follow up on inquiries received from sales executives, websites, advertisements, or walk-ins.
Provide basic information about RMC products (grades, applications, pricing structure basics).
Coordinate between customers and the sales team for quotations, site visits, and order confirmation.
Assist in booking orders by collecting required details like site location, quantity, grade, and delivery schedule.
Confirm order details and communicate delivery timelines to customers.
Support sales executives by maintaining customer databases and updating lead status.
Inform customers about ongoing offers, new products, or changes in pricing (as guided by management).
Maintain daily call logs, lead registers, and follow-up records.
Update CRM or Excel sheets with customer interactions and order status.
Handle customer queries, complaints, and feedback professionally.
Ensure customer satisfaction by timely follow-ups and coordination with dispatch and plant teams.
Collect market information such as competitor pricing, demand trends, and customer preferences.
Share feedback with the sales manager to improve sales strategies.
Liaise with dispatch, production, and accounts teams for smooth order execution.
Inform customers about payment terms, outstanding dues (as instructed), and delivery confirmations.
Work towards achieving daily and monthly calling targets.
Support the sales team in achieving volume and revenue targets.
Follow company policies, pricing guidelines, and communication standards.
Submit daily/weekly reports to the sales manager.

Job Types: Full-time, Fresher

Pay: ₹12,000.00 - ₹13,000.00 per month

Work Location: In person

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