We are seeking a Telemarketing Executive who will play a vital front-line role in student engagement and outreach. This position focuses primarily on telemarketing and lead conversion , while also providing basic reception and administrative support . As the first point of contact for many prospective learners, the ideal candidate must be clear, confident, and courteous in both speech and conduct. Key Responsibilities Telemarketing & Lead Conversion Make outbound calls to prospective students to explain course offerings and encourage enrollment Handle inbound queries via phone and WhatsApp with professionalism Follow up with leads regularly and update CRM or call logs accordingly Maintain structured communication workflows for lead engagement Reception & Front Desk Support Greet and guide walk-in visitors courteously Answer phone calls and direct queries to the appropriate department Assist academic counsellors and administrative staff as needed Administrative Support Maintain accurate records of calls, inquiries, and scheduled appointments Support the scheduling of student meetings and follow-up interactions Handle basic data entry and assist with daily operational tasks Candidate Requirements Minimum 1 year of experience in telemarketing, customer service, telesales, or a similar communication-based role Any degree or diploma (preferred fields: marketing, communications, business, or education — but not mandatory) Excellent verbal communication skills in English and Malayalam Pleasant, persuasive phone manner with strong interpersonal abilities Familiarity with basic computer tools (MS Excel, email, CRM systems preferred) A proactive, self-driven approach with patience and persistence Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Language: Malayalam (Required) English (Preferred) Work Location: In person

We are currently seeking an empathetic, articulate, and service-oriented Academic Counsellor to join our team in Trivandrum. This role involves guiding prospective students and their families in understanding our academic offerings and supporting learners throughout their educational journey. The ideal candidate will be responsible for facilitating the admissions process, maintaining student engagement, and participating in outreach activities. Key Responsibilities Student Counselling & Guidance Serve as the first point of contact for walk-in visitors, phone calls, and online enquiries Provide detailed and accurate information about course structures, eligibility, and career outcomes Offer one-on-one counselling to help students select the program best suited to their goals Lead Follow-Up & Conversion Manage and follow up with leads through phone, email, and WhatsApp Guide prospective learners through the admission process Convert inquiries into successful enrollments through honest, supportive communication Student Support & Coordination Maintain accurate student records and manage necessary documentation Support students during onboarding, orientation, and throughout the academic cycle Coordinate with instructors and the administration team to ensure a seamless experience Institutional Outreach Establish and maintain partnerships with schools, colleges, universities, and training institutions Present Telikoz programs to educators, career counselors, and administrators Represent the academy during campus visits, guest lectures, and student orientations Promote awareness of cybersecurity career paths and Telikoz’s training offerings Candidate Profile Experience : 2–3 years in academic counselling, admissions, student support, or a related role Education : Any graduate or postgraduate degree (a background in education, psychology, or management is an added advantage) Skills & Competencies : Excellent verbal and written communication skills Strong interpersonal and relationship-building abilities Ability to manage student data and familiarity with CRM tools or Microsoft Excel A proactive, organized, and empathetic approach to student interactions Confidence in delivering information in both one-on-one and group settings Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Work Location: In person

We are seeking a capable and motivated Center Head to lead and manage our cybersecurity training center in Trivandrum. This position requires an individual with 3 to 5 years of relevant experience, strong leadership capabilities, and a passion for education and technology. The ideal candidate will be responsible for day-to-day center operations, academic oversight, team management, student support, and outreach initiatives across educational institutions. Key Responsibilities Operational Leadership Manage daily operations of the center with efficiency and clarity Oversee scheduling, budgeting, reporting, and resource planning Liaise with leadership and external partners to support strategic initiatives Academic Oversight Supervise curriculum delivery and ensure adherence to learning standards Provide ongoing support to instructors and monitor content quality Stay informed of developments in the cybersecurity industry Team Management Lead academic and administrative staff with professionalism and accountability Foster a culture of teamwork, learning, and continuous improvement Conduct periodic evaluations, training sessions, and performance reviews Student Experience Manage the student admission process and maintain academic records Ensure a positive and inclusive learning environment Address student needs, resolve concerns, and support career growth Institutional Outreach Represent Telikoz Infotech at schools, colleges, and universities Plan and execute seminars, workshops, and career days Build partnerships with academic institutions to attract future learners Compliance & Reporting Maintain operational and academic compliance in line with internal standards Monitor center goals and track key performance metrics Submit timely reports to relevant stakeholders Public Speaking & Representation Participate in public engagements or lead guest sessions Act as a representative of Telikoz at external events and forums Candidate Profile Experience : 3–5 years in any relevant domain such as education, training, operations, or IT Education : Any undergraduate or postgraduate degree (technical background is a plus but not mandatory) Skills : Strong leadership and communication skills Excellent organizational and multitasking abilities Ability to manage teams and build effective institutional relationships Comfort with public interaction, student engagement, and event coordination Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Experience: Management: 2 years (Required) Work Location: In person

We are currently seeking an empathetic, articulate, and service-oriented Academic Counsellor to join our team in Trivandrum. This role involves guiding prospective students and their families in understanding our academic offerings and supporting learners throughout their educational journey. The ideal candidate will be responsible for facilitating the admissions process, maintaining student engagement, and participating in outreach activities. Key Responsibilities Student Counselling & Guidance Serve as the first point of contact for walk-in visitors, phone calls, and online enquiries Provide detailed and accurate information about course structures, eligibility, and career outcomes Offer one-on-one counselling to help students select the program best suited to their goals Lead Follow-Up & Conversion Manage and follow up with leads through phone, email, and WhatsApp Guide prospective learners through the admission process Convert inquiries into successful enrollments through honest, supportive communication Student Support & Coordination Maintain accurate student records and manage necessary documentation Support students during onboarding, orientation, and throughout the academic cycle Coordinate with instructors and the administration team to ensure a seamless experience Institutional Outreach Establish and maintain partnerships with schools, colleges, universities, and training institutions Present Telikoz programs to educators, career counselors, and administrators Represent the academy during campus visits, guest lectures, and student orientations Promote awareness of cybersecurity career paths and Telikoz’s training offerings Candidate Profile Experience : 2–3 years in academic counselling, admissions, student support, or a related role Education : Any graduate or postgraduate degree (a background in education, psychology, or management is an added advantage) Skills & Competencies : Excellent verbal and written communication skills Strong interpersonal and relationship-building abilities Ability to manage student data and familiarity with CRM tools or Microsoft Excel A proactive, organized, and empathetic approach to student interactions Confidence in delivering information in both one-on-one and group settings Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Work Location: In person

We are seeking a Telemarketing Executive who will play a vital front-line role in student engagement and outreach. This position focuses primarily on telemarketing and lead conversion , while also providing basic reception and administrative support . As the first point of contact for many prospective learners, the ideal candidate must be clear, confident, and courteous in both speech and conduct. Key Responsibilities Telemarketing & Lead Conversion Make outbound calls to prospective students to explain course offerings and encourage enrollment Handle inbound queries via phone and WhatsApp with professionalism Follow up with leads regularly and update CRM or call logs accordingly Maintain structured communication workflows for lead engagement Reception & Front Desk Support Greet and guide walk-in visitors courteously Answer phone calls and direct queries to the appropriate department Assist academic counsellors and administrative staff as needed Administrative Support Maintain accurate records of calls, inquiries, and scheduled appointments Support the scheduling of student meetings and follow-up interactions Handle basic data entry and assist with daily operational tasks Candidate Requirements Minimum 1 year of experience in telemarketing, customer service, telesales, or a similar communication-based role Any degree or diploma (preferred fields: marketing, communications, business, or education — but not mandatory) Excellent verbal communication skills in English and Malayalam Pleasant, persuasive phone manner with strong interpersonal abilities Familiarity with basic computer tools (MS Excel, email, CRM systems preferred) A proactive, self-driven approach with patience and persistence Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Language: Malayalam (Required) English (Preferred) Work Location: In person