Telesales Executive

Job Title: Telesales Executive / Student Counsellor

• Location: Cheruvannur , Kozhikode
• Employment Type: Full-time | Permanent
• Eligibility: Freshers & Experienced Candidates

About the Role

TGCA Commerce Academy is expanding its counselling and sales team and is looking for enthusiastic, result-oriented Telesales Executives (Student Counsellors). The role involves guiding students and parents in making informed academic decisions while actively driving course enrolments.

Primary Responsibilities

• Make outbound and inbound calls to prospective students and parents using the provided lead database

• Understand students’ academic goals, challenges, and career aspirations through detailed need analysis

• Recommend suitable TGCA Commerce Academy programs based on student requirements

• Clearly explain and promote TGCA Commerce Academy’s courses and offerings

• Build strong, trust-based relationships with students and parents

• Provide personalised counselling and consistent follow-ups

• Achieve or exceed monthly and quarterly enrolment targets

• Maintain accurate records of calls, follow-ups, and enrolments in the CRM system

• Coordinate with academic, marketing, and operations teams for updated program details

• Share feedback to improve lead quality, conversion strategies, and student experience

Required Qualifications & Experience

• 0–2 years of experience in telesales, student counselling, academic advisory, or sales

• Prior experience in the education sector is an added advantage

• Ability to consistently meet enrolment and revenue targets

Key Skills & Attributes

• Strong communication, persuasion, and negotiation skills

• Good interpersonal and relationship-building abilities

• Self-motivated, proactive, and target-driven mindset

• Ability to work in a fast-paced, result-oriented environment

• Malayalam language proficiency preferred

• Basic to good English communication skills desirable

Job Type: Full-time

Pay: ₹8,000.00 - ₹15,000.00 per month

Work Location: In person