Telesales Executive

The job description of a telecaller at RSCC typically includes:

1. Client Engagement:

· Answer incoming calls promptly and courteously.

· Provide information about our cosmetic treatments, services, and packages.

· Address client inquiries regarding procedures, pricing, and appointment availability.

2. Appointment Scheduling:

· Schedule appointments for clients based on their preferences and availability.

· Follow up with clients to confirm appointments and remind them of upcoming visits.

· Coordinate with the clinic's calendar and ensure efficient use of scheduling slots.

3. Lead Follow-Up:

· Make outbound calls to follow up with potential clients who have shown interest in our services.

· Encourage potential clients to schedule consultations or appointments.

· Maintain a record of follow-up calls and track leads in the CRM system.

4. Customer Relationship Management:

· Build rapport with clients and ensure a personalized experience.

· Address client concerns and complaints professionally and escalate issues when necessary.

· Handle client feedback and inquiries with empathy and efficiency.

5. Administrative Support:

· Maintain accurate and up-to-date client records and appointment schedules in the clinic's database.

· Assist in administrative tasks such as filing, organizing client information, and sending out appointment confirmations.

6. Team Collaboration:

· Collaborate effectively with other team members, including clinicians, receptionists, and administrative staff.

· Communicate client feedback and concerns to the appropriate staff for resolution.

Job Types: Full-time, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

• Leave encashment

Ability to commute/relocate:

• Gachibowli, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Location:

• Gachibowli, Hyderabad, Telangana (Preferred)

Work Location: In person

Application Deadline: 16/08/2024