Telesales Executive - Male Hindi Speaker

Job Title: Telecalling Executive (Male) – Hindi Speaker

Role Overview:
We are seeking empathetic and professional Telecalling Executive to assist customers with our services, focusing on male sexual healthcare.

Key Responsibilities:

• Handle inbound and outbound calls to provide service details and support.
• Guide customers on doctor appointment, order placement, and issue resolution.
• Use Zoho CRM to manage customer data, track interactions, and update records.
• Address queries, resolve complaints, and escalate issues when required.
• Ensure confidentiality while discussing sensitive topics.
• Manage live chat process with customers and their queries, doubts, issues.

Requirements:

• Must have completed Graduation, prior telecalling experience is plus.
• Proficiency in Zoho CRM or similar platforms will be preffered.
• Strong communication skills in Hindi.
• Personal laptop is required.
• Professional, empathetic, and discreet approach to customer interactions.

Eligibility:

• Hindi Speaking is mandatory for customer interaction purpose.
• Candidates who have completed Graduation will be preffered.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Food provided

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Jayanagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Language:

• Hindi (Required)

Work Location: In person