Telesales Executive

About CoutLoot Swipe:

CoutLoot Swipe is India’s first video commerce platform where users can watch Instagram-style short videos, chat with sellers, and order directly from the app. Powered by AI, it enables sellers to create viral video ads and sell products at 0% commission. We're redefining e-commerce, and we want you to be a part of this movement!

Role Overview:

We are seeking a highly motivated and results-driven Telesales Executive to join our team. The candidate will be responsible for generating leads, making outbound calls to potential customers, explaining product/service offerings, and closing sales. The ideal candidate should have strong communication skills, a persuasive attitude, and the ability to meet sales targets consistently.

Key Responsibilities:

• Contact potential or existing customers to inform them about a product or service
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Enter and update customer information in the database
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Requirements and Skills:

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person