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0 - 31 years

2 - 3 Lacs

Sector 18, Gurgaon/Gurugram

Posted:3 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

KEY RESPONSIBILITIES AND ACCOUNTABILITIES: Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment Ability to empathize with and prioritize customer needs Demonstrates conflict resolution, negotiation, and de-escalation skills Demonstrates ownership to resolve challenging customer issues, escalating when necessary Ability to determine customer needs and provide appropriate solutions Requirements:  Problem-solving skills Ability to handle stress well Ability to listen and pay attention to details Possess a pleasant and coupled with fluency in Hindi

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