Telecaller

Job Summary: The Tele Counsellor will be responsible for handling inquiries from prospective students, guiding them about study opportunities abroad, and ensuring regular follow-ups to convert leads into successful admissions. This role requires excellent communication skills, a customer-centric approach, and the ability to manage multiple tasks effectively.

Key Responsibilities:

• Calling Prospective Students:

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• Initiate outbound calls to students interested in studying abroad.
• Provide detailed information on courses, universities, admission processes, and scholarships.
• Answer students' queries promptly and professionally.
• Lead Follow-Up and Management:

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• Maintain accurate records of student interactions in the CRM system.
• Follow up with students at different stages of the admission process.
• Build and maintain positive relationships with students and parents.
• Lead Generation:

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• Identify potential leads through outbound calling, social media, and referral networks.
• Collaborate with the marketing team to gather quality leads from campaigns and events.
• Promotional Material Distribution:

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• Share brochures, flyers, emails, and other promotional content with prospective students.
• Provide up-to-date information on university events, application deadlines, and scholarships.
• Lead Conversion:

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• Counsel students to understand their educational needs and guide them in making informed decisions.
• Assist students in completing application forms and preparing necessary documentation.
• Work towards achieving individual and team targets for lead conversion.

Requirements:

• Bachelor's degree in any field (preferably in Business, Education, or Communication).
• Minimum of 1-year experience in a similar role in the overseas education industry.
• Excellent verbal and written communication skills in English.
• Strong interpersonal and negotiation skills.
• Ability to work in a target-driven environment.
• Proficiency in MS Office and CRM software.

Benefits:

• Competitive salary with attractive performance-based incentives.
• Comprehensive training and development programs.
• Opportunity to grow within a dynamic and supportive environment.
• Exposure to international education trends and networking opportunities.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Internet reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person

Expected Start Date: 01/07/2025