Telecaller / Telecounselor

Telecaller / Telecounselor – College Admission Consultancy

Telecaller (Admission Counselor)

Location:

Boring Canal Road / Work from Office

Employment Type:

Full-Time / Part-Time / Internship (as applicable)

Key Responsibilities:

• Lead Calling & Follow-ups:
• Call potential students and parents from the provided leads database.
• Share information about courses, colleges, and admission procedures.
• Explain the benefits of the consultancy services and clear their doubts.
• Maintain daily follow-up with interested leads till closure.
• Counselling & Conversion:
• Guide students in choosing the right college/institute as per their interest, budget, and eligibility.
• Provide complete assistance till the final admission or form fill-up.
• Achieve daily/weekly/monthly targets of admissions or form submissions.
• CRM and Reporting:
• Maintain records of calls, enquiries, and status in Excel or CRM software.
• Prepare daily/weekly reports of lead status and conversions.
• Coordination with Field Teams / Colleges:
• Coordinate with field executives or partner institutes for admission formalities.
• Schedule counselling appointments or campus visits if required.

✅ Requirements:

• Education: Minimum 12th pass; Graduate preferred.
• Experience: Freshers can apply; experience in telecalling, counselling, or sales will be a plus.
• Skills Required:
• Excellent communication in Hindi (English preferred).
• Good convincing and listening skills.
• Basic computer knowledge (Excel, WhatsApp, Google Forms).
• Patience and positive attitude towards students and parents.

Benefits:

• Performance-based incentives on each admission or form filled.
• Certificate & experience letter (for interns or short-term roles).
• Opportunity to grow as a Counsellor or Admission Manager.

Preferred Candidates:

• Candidates interested in career counselling or education industry.
• Candidates from Bihar/Jharkhand/UP region (for regional language preference).
• Prior experience in edtech, call centers, or coaching centers is a bonus.

Job Types: Full-time, Permanent, Fresher

Pay: ₹8,086.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement

Supplemental Pay:

• Commission pay
• Joining bonus
• Overtime pay
• Quarterly bonus
• Yearly bonus

Work Location: In person