Telecaller Sales Specialist

Job Summary:

We are looking for a Telecaller Sales Specialist to handle inbound and outbound customer calls, explain product benefits, drive sales, and provide guidance on our health & wellness supplements. The role involves understanding customer needs, offering suitable solutions, managing queries, and ensuring a smooth purchase experience.

Key Responsibilities:

• Make outbound calls to potential and existing customers to promote health & wellness products.
• Explain product features, benefits, and usage in a simple, trustworthy manner.
• Handle inbound calls, queries, concerns, and assist with placing orders.
• Maintain follow-ups with leads to maximise conversions.
• Update customer information and interactions in the system.
• Achieve daily/weekly sales and call targets.
• Provide polite, empathetic, and accurate assistance at all times.

Requirements:

• Minimum 2 year of telecalling or sales experience (health/wellness preferred).
• Excellent communication skills in Hindi & English; additional languages such as Tamil, Malayalam & Kannada are a plus.
• Ability to understand customer concerns and pitch suitable solutions.
• Basic computer skills and CRM familiarity.
• Self-motivated, target-oriented, and customer-centric.

Compensation:

• Salary:

  ₹1.9LPA to ₹4.2LPA

• Incentives on Sales:

  Earn additional incentives based on monthly sales performance

• Performance Milestone Incentives:

  Extra rewards for achieving set performance targets and milestones