Telecaller

You are a motivated and dynamic individual seeking an opportunity to join Champak Magazine as a Telecaller. Your primary responsibility will involve engaging with customers over the phone to handle subscription renewals, address queries, and promote new subscription plans. Your excellent communication skills, customer-first attitude, and sales flair will be key assets in this role. In this position, you will be responsible for making outbound calls to remind customers about subscription renewals, handling inbound calls to resolve queries and provide information on subscription plans, maintaining an updated customer database, promoting new subscription offers, and upselling relevant products. Additionally, you will follow up with potential leads, address customer complaints promptly, and provide valuable feedback to the management team for continuous improvement. To qualify for this role, you should have a minimum of Higher Secondary certification or be a graduate in any stream. While prior experience in telecalling, customer service, or sales is preferred, freshers with exceptional communication skills are encouraged to apply. Proficiency in Hindi and English, strong communication and interpersonal skills, the ability to multitask, handle objections with patience, a fondness for children's literature, basic computer knowledge, and a customer-focused attitude are essential requirements. Champak Magazine offers a competitive salary, performance-based incentives, and the opportunity to work with an iconic brand in children's literature within a supportive work environment. To apply for this position, please send your CV to hr@delhipress.in with the subject line "Application for Telecaller Champak Magazine." Join the team in bringing smiles and learning to children across the country!,