Telecaller

Job Description

Role and Responsibilities: Making calls to potential customers to promote products or services, explain features and benefits, and persuade them to make a purchase or schedule an appointment. Addressing customer inquiries, concerns, and complaints through incoming calls. Building rapport with customers, understanding their needs, and providing solutions. Maintaining accurate records of customer interactions in the database. Following up with leads and existing customers to ensure satisfaction and close deals. Contributing to the achievement of sales targets and overall team performance. Candidate Profile: Strong verbal communication and ability to build rapport, establish positive relationships, and effectively interact with customers. Understanding of sales processes and techniques, including lead generation and closing deals. Ability to handle customer inquiries, address concerns, and resolve complaints effectively. Ability to handle rejections and maintain a positive attitude. Ability to manage time effectively and meet sales targets. Ability to adjust communication styles to suit different customer personalities. Proficient in verbal and written communication, including active listening and persuasive abilities. Show more Show less