Telecaller in Noida

1 - 5 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Service Representative at MahaVastu Corporation LLP, you will be responsible for ensuring timely and accurate responses to customer inquiries. You will oversee the Customer Relationship Management (CRM) system to maintain updated customer records and interactions. Managing order details and email communication will be part of your daily tasks. Your role will also involve handling incoming customer calls and ensuring that all queries are addressed effectively. Conducting follow-up calls to guarantee customer satisfaction and gathering feedback to analyze and improve service quality will be crucial aspects of your responsibilities. Additionally, you will be expected to provide accurate quotations and handle invoicing requests in a timely manner. Collaboration with the sales team to follow up on abandoned cart leads is another key responsibility that you will undertake. Your contribution will be essential in maintaining a high level of customer service and satisfaction. Join MahaVastu Corporation LLP, a company that specializes in providing courses on Hindu Vedic studies, books, and consultation services for individuals facing challenges in their lives. Be part of a team that aims to share Vastu remedies and solutions with those in need.,

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