Telecaller & Hamper Handling

Job Type: Commission-Based + Service Charge
Location: Tirur, Malappuram

Job Summary

We are hiring a Telecaller & Hamper Maker for our gifting business.
This role involves speaking with customers, handling order enquiries, preparing and decorating hampers according to each order.The position is commission-based, and additional service charges are provided for hamper-related work.

Key Responsibilities:

Telecalling

• Make outbound calls to customers regarding enquiries and follow-ups.
• Explain hamper options, prices, and customization choices.
• Convert leads into confirmed orders.
• Maintain accurate call notes and communication updates.

Hamper Making

• Create complete hamper setups based on instructions.
• Arrange, decorate, and pack hampers neatly and beautifully.
• Handle materials, props, and packaging items carefully.
• Ensure hampers meet quality and presentation standards.
• Complete hampers on time for delivery/dispatch.

Requirements

• Strong communication and telephone handling skills.
• Polite, confident, and customer-friendly attitude.
• Ability to make hampers independently after guidance.
• Responsible, punctual, and able to follow instructions.
• Willing to learn new styles and designs.
• Previous telecalling experience is a plus, but not mandatory.

Compensation

• Commission on every confirmed order.
• Service charge per hamper for packing/setup support.

Schedule

• Flexible working hours.
• Timing depends on enquiry flow and order workload.

Work Location

• In-person
• Forza Mall 1, Chembra Road, Sector 27

Job Types: Part-time, Freelance

Benefits:

• Flexible schedule

Work Location: In person