Telecaller – Female

Location: Kochi, Kerala (Office-based)

About the Company

Founded in 1987, Madonna Electronics (Madonna Pulsator) is the pioneer in liturgical and institutional automation. With more than 6,000 successful installations across India and exports to multiple countries, we are trusted for unique products such as:

• Pulsator® – Automatic church bell system
• Chant® – Electronic prayer automation
• Thuricoal® – Incense ignition cubes
• Thirasheela™ – Altar curtain automation
• Purifion™ – Air purification systems
• SchoolBell Pro™ – Institutional bell automation
• Madonna Bronze Bells – Handcrafted bells

We serve churches, seminaries, schools, temples, and institutions worldwide.

Role Overview

We are looking for a Telecaller to support our sales and marketing team. The Telecaller will be responsible for calling churches, dioceses, schools, and institutions, introducing our products, generating leads, and coordinating follow-ups with the field marketing executives and the Marketing Manager.

This is an office-based role in Kochi with a strong focus on lead generation, appointment scheduling, and customer relationship building.

Key Responsibilities

• Make outbound calls to church offices, dioceses, schools, seminaries, and institutions to introduce our automation products.
• Handle inbound customer inquiries and explain product details.
• Generate qualified leads and schedule appointments for the Marketing Manager and field executives.
• Maintain and update the customer database with accurate call logs and lead status.
• Follow up with prospective customers and ensure timely communication.
• Share customer feedback with the marketing team to improve outreach.
• Support the team during product campaigns and promotional drives.

Qualifications

• 1–2 years of telecalling / telesales / customer service experience preferred (Fresher with good communication skills may also apply).
• Strong communication skills in Malayalam and English (Hindi or other Indian languages is an added advantage).
• Pleasant voice, convincing ability, and customer-friendly approach.
• Basic computer knowledge (MS Office, CRM, data entry).
• Minimum qualification: +2 / Graduate in any discipline.

Why Join Madonna Pulsator?

• Work with the pioneer in liturgical automation.
• Be part of a company that blends faith, tradition, and innovation.
• Attractive salary with performance-based incentives.
• Office-based role with professional growth opportunities.
• Supportive team environment with training provided.

Job Types: Full-time, Permanent

Pay: From ₹20,000.00 per month

Work Location: In person