Telecaller / Cold Calling Excutive

Job Title: Telecaller / Cold Calling Executive (Female candidate)

Job Summary:

The Telecaller / Cold Calling Executive is responsible for initiating communication with potential customers via telephone to generate leads, explain product or service details, and schedule appointments or follow-ups. This role plays a crucial part in supporting the sales pipeline and enhancing customer engagement.

Note: Should be fluent in Tamil language (Female candidate preferred)

Roles and Responsibilities:

• Make outbound calls to prospective customers from the provided database or lead list.
• Clearly explain company products/services and handle customer inquiries.
• Generate sales leads and fix appointments for the sales team.
• Record details of inquiries, feedback, complaints, and comments.
• Maintain regular follow-up with interested prospects.
• Work closely with the marketing and sales teams for campaign support.

Skills and Qualification:

• Minimum educational qualification: 12th pass; Bachelor's degree preferred.
• Prior experience in telecalling, customer support, or inside sales is an advantage.
• Language proficiency in Tamil and Malayalam.
• Excellent verbal communication and listening skills.
• Strong interpersonal and customer service abilities.
• Proficiency in using telecalling tools, CRM systems, and MS Office.

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Schedule:

• Day shift
• Morning shift