Telecaller

Job Title: Tele Caller – Customer Engagement & Lead Generation
Location: Trivandrum, Kerala
Company: Capricorn Elevators
Website: https://capricornelevators.com

About Us:

Capricorn Elevators is a leading elevator installation and service company based in Kerala. With a strong presence in the vertical transportation industry, we specialize in the supply, installation, modernization, and maintenance of elevators. Our commitment to quality, safety, and customer satisfaction drives everything we do.

Role Overview:

We are looking for a dynamic and self-motivated Tele Caller to join our sales and service team. The ideal candidate will be responsible for handling inbound and outbound calls, generating leads, following up with potential customers, and supporting sales activities.

Key Responsibilities:

• Make outbound calls to potential customers to explain elevator products and services.
• Generate and qualify leads through cold calling and follow-ups.
• Maintain and update customer database with accurate information.
• Schedule meetings and site visits for the field sales team.
• Handle customer inquiries and provide basic information over the phone.
• Coordinate with the sales and technical teams for seamless communication.

Requirements:

• Minimum qualification: Plus Two (12th pass); Degree preferred.
• Good communication skills in Malayalam and basic English.
• Prior experience in telecalling, customer support, or inside sales preferred.
• Basic computer knowledge (MS Office, Excel, CRM systems).
• A polite and confident telephone manner.
• Willingness to learn about technical elevator products and services.

What We Offer:

• Fixed salary + performance incentives
• Supportive and growth-oriented work environment
• Training and mentorship from experienced professionals
• Opportunity to be a part of a fast-growing company in the infrastructure sector

How to Apply:
If you're a confident communicator with a passion for customer interaction, apply now through Indeed or send your resume to [email protected] with the subject “Tele Caller Application – Capricorn Elevators”.

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:

• Day shift

Education:

• Bachelor's (Required)

Experience:

• Telecommunication: 1 year (Required)
• Telemarketing: 1 year (Required)

Location:

• Ernakulam, Kerala (Required)

Work Location: In person