Telecaller

Bongchie India Pvt. Ltd

1 years

1 - 2 Lacs

Patel Nagar

Posted:4 months ago| Platform: GlassDoor logo

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Skills Required

documentation crm reports communication

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:
Inbound and Outbound Calls:
Handle incoming calls from customers or clients to address their inquiries.
Make outbound calls to potential or existing customers for sales, follow-ups, or feedback.
Customer Engagement:
Provide detailed information about products, services, or campaigns.
Address customer queries, concerns, or complaints and provide appropriate solutions.
Documentation and Reporting:
Accurately log details of conversations, customer interactions, and sales in CRM systems.
Prepare daily or weekly reports on calls, inquiries, and outcomes.

Excellent communication in English & Hindi is preferred.

Interested candidate can reach out Ruma (HR) at 9560304701.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Experience:

Telecalling: 1 year (Preferred)

Work Location: In person

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