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Telecaller

A2Z Generation

1 - 31 years

0 Lacs

Rajaji Nagar Bengaluru/Bangalore

Posted:3 months ago| Platform: Apna logo

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Skills Required

schedule persuasion management crm updating documentation surveys support

Work Mode

Remote

Job Type

Full Time

Job Description

Outbound Calling: Making calls to potential customers to introduce products or services, explain benefits, and persuade them to make purchases or schedule appointments. Inbound Call Handling: Answering customer inquiries, addressing concerns, and resolving complaints. Lead Generation: Identifying potential customers and gathering information to qualify them as prospects. Sales and Persuasion: Closing deals, meeting sales targets, and achieving customer satisfaction. Customer Relationship Management (CRM): Maintaining accurate records of interactions, updating CRM systems, and following up with leads. Documentation: Creating and maintaining paperwork or documentation based on telecalling interactions. Feedback Collection: Gathering customer feedback through surveys or conversations to improve products or services.

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