Outbound Calling: Making calls to potential customers to introduce products or services, explain benefits, and persuade them to make purchases or schedule appointments. Inbound Call Handling: Answering customer inquiries, addressing concerns, and resolving complaints. Lead Generation: Identifying potential customers and gathering information to qualify them as prospects. Sales and Persuasion: Closing deals, meeting sales targets, and achieving customer satisfaction. Customer Relationship Management (CRM): Maintaining accurate records of interactions, updating CRM systems, and following up with leads. Documentation: Creating and maintaining paperwork or documentation based on telecalling interactions. Feedback Collection: Gathering customer feedback through surveys or conversations to improve products or services.

1.Maintaining employee records and documentation 2.Performing administrative tasks 3.Preparing HR documents and communication material 4.Generating HR reports 5.Facilitating employee onboarding 6.HR Administrator Skills 7.Ability to priorities and multitask 8.Communication skills 9.Attention to detail 10.Problem-solving and decision-making skills