Tele Support Executive

0 years

0 Lacs

Posted:5 days ago| Platform: Indeed logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About the Role:

We’re looking for an energetic and customer-focused Tele Support Executive to join our growing team at XLNC Perfumery. You’ll be the voice of our brand, helping customers with their queries, orders, and product information — ensuring every interaction leaves a positive impression.

Responsibilities:

  • Handle inbound and outbound customer calls in a polite and professional manner.
  • Assist customers with order updates, product details, and issue resolution.
  • Maintain call records and follow up on pending queries.
  • Coordinate with internal teams for smooth operations and customer satisfaction.
  • Meet daily and weekly performance targets.

Requirements:

  • Excellent communication skills in English and Hindi.
  • Strong listening and problem-solving abilities.
  • Basic computer and MS Excel knowledge.
  • Prior experience in telecalling or customer service preferred.
  • Freshers with good communication skills are encouraged to apply.

Job Details:

  • Work Type: Full-time, On-site
  • Location: Surat, Gujarat
  • Working Days: Monday to Saturday
  • Timings: 9:30 AM – 6:30 PM
  • Salary: ₹12,000 – ₹18,000 per month (based on experience & skills)

Why Join Us:

  • Friendly and supportive work environment
  • Opportunity to grow within the company
  • Incentives for top performers
  • Training and career development support.

How to Apply:

Interested candidates can apply directly on Indeed or send their updated resume to hr@xlncperfumery.com

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

  • Leave encashment
  • Paid sick time
  • Paid time off

Work Location: In person

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