Tele-Sales Executive/ BPO-Outbound Sales Process

Job Title: Tele-Sales Executive (BPO Outbound Sales Process)

Location:

Job Overview:

highly motivated and target-driven Tele-Sales Executives

comfortable handling high-volume sales calls, pitching products, overcoming objections, and closing deals.

uncapped earning potential

Key Responsibilities:

1. Sales & Target Achievement

• Make

  outbound calls

  to potential customers and

  convert leads into sales.

• Pitch relevant

  Automotive, Banking, or Insurance

  products/services persuasively.
• Consistently meet or exceed

  daily, weekly, and monthly sales targets.

• Handle

  customer queries, objections, and concerns

  effectively.

2. Sales Process & Call Handling

• Follow a

  structured sales pitch

  to maximize conversion rates.
• Maintain a

  strong understanding of the product

  to answer customer inquiries.
• Use

  active listening & problem-solving skills

  to address customer concerns.
• Ensure

  high-quality customer interactions

  and maintain professionalism.

3. Decision-Making & Critical Thinking

• Analyze customer responses and make quick,

  informed sales decisions.

• Identify and

  capitalize on potential upselling/cross-selling opportunities.

• Think critically

  to adjust the sales approach based o customer feedback.

4. Transparency & Reporting

• Maintain

  clear and accurate records

  of all sales interactions in the CRM system.
• Provide

  transparent and honest communication

  to customers and management.
• Prepare

  daily call logs, sales reports, and conversion analysis.

5. Process Improvement & Learning

• Continuously

  improve sales techniques

  through coaching and feedback.
• Adapt to

  new sales strategies and product updates

  as per business requirements.
• Participate in

  training programs to enhance communication and negotiation skills.

Required Skills & Qualifications:

0-3 years of experience in Tele Sales (Automotive, Banking, Insurance preferred).

Preferred Qualifications:

+2, Graduation (Bachelor’s degree preferred) or equivalent education.
Prior experience in BPO sales, finance, or insurance sales is an advantage. Knowledge of Six Sigma concepts for process optimization (a plus but not mandatory). Self-motivated, energetic, and eager to learn.